Contact Harbor Freight Tools Customer Service
Harbor Freight Tools Phone Numbers and Emails
Toll-Free Number:
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(800) 423-2567
Customer Service:
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(800) 444-3353
Technical Product Support:
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(888) 866-5797Monday thru Friday, 7am to 4pm (PT)
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(888) 838-3421
Harbor Freight Tools Email:
Contact Information
Harbor Freight Tools Website:
Harbor Freight Tools Help Center:
Corporate Office Address:
Fax:
Summary of Harbor Freight Tools Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Harbor Freight Tools?
Request for Information Question:
- “Question about work”
- “Question about purchasing a product out of stock at Bismarck ND”
- “Question about ordering tool box”
Product/ Service Question:
- “Broken back panel box on preditor generator 4000watt”
- “Bad product”
- “Damage product when delivery”
Employment Question:
- “W2”
- “Job applications”
- “Employment”
Payments and Charges Question:
- “Need make payments”
- “Payment”
- “Pay billl”
Staff Question:
- “Manager does not allow employeesto access customer receipt must have receipt whereas other stores are more customer friendly and helpful”
- “Predator customer service”
- “Rude employies”
Return/ Replace Question:
- “Return and employee complaint”
- “They never returned my money”
- “Returns”
Shipping and Delivery Question:
- “I am trying to get the nuts and bolts for the mixer I bought”
- “Wrong shipment”
- “What size genorator do i need”
Cards Question:
- “Trying to process a credit card payment”
- “Credit card”
- “I lost my Harbor for eight credit card”
Account Question:
- “Close account”
- “Need to change password”
- “Money in bank account”
Refund Question:
- “I Alexander Baker sr ordered a drain cleaner mechines and the drain cleaner didn't have the cutter or the glove I don't know but I sent the drain cleaner mechines back and now I am waiting for my money back I paid 487 dollars plus the money to send”
- “Refund”
- “I want to know where my refund is”
Activation/ Cancellation Question:
- “Cancelled order”
- “Canceled order”
- “Cancel order”
Website/ Application Question:
- “Application”
- “Order online”
Other Question:
- “Benefits”
- “W'2s”
- “Parts”
About
,
Harbor Freight was established by Alan Smidt in 1968 and became a leading American private company offering high quality tools at affordable prices. The products sold by the company include power tools, generators, air tools, hand tools and other specialty and multifunction tools. Harbor Freight carries products for automotive, avionics and household needs, including such renowned brands as Chicago Electric, Central Machinery, Central Hydraulics, Central Pneumatic, Drill Master and US General etc. Harbor Freight tools are available via the company's online resource, more than 300 retail locations and mail order catalog. Orders placed online take 48 hours to arrive. All products are brand name, brand new and factory sealed. The company provides all parts with a 30 day money back or product exchange guarantee.
Harbor Freight Tools is ranked 165 out of 1833 in Equipment category
USA, Canada
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