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    • Variety of merchandise2
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    • Product5
    • Arrogant employees5
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Premium

  • Apr 14, 2014
  • Products
  • Aluminum Air Tank
  • 7
  • 7
  • 865
  • REVIEW RATING 5/5

Purchased and aluminum air tank last winter to inflate lawn equipment tires in the spring. Tried to put air in it this weekend and found that the air manifold is defective, leaks and cant be repaired. Took it in for hopeful exchange but store manager was arrogant and cocky saying that exchanges have to be within 90 days. After explaining that I hadn't used it until just now, the manager said it... Read more

Was this review helpful? 7 6

The manager at the new castle store need to go cause he has no clue how to run the store.and also doesn't no how to do the schedule.if you are scheduled to get off at midnight that doesn't mean 12.30 or later.very unhappy Add comment

Asked for assistance was told they couldnt they were busy, then when I asked if they had a pack of nuts and bolt other than pk of 240 I was advised Lowes was right over there maybe they would sell them individually. Really? The store is totally none female shopper friendly and understaffed.. Add comment

  • Apr 29
  • Equipment
  • Harrisonburg, Virginia
  • Torque Wrench
  • 34
  • REVIEW RATING 4/5

I bought a 1/4 inch 20-200 in lb click style torque wrench. I had to take it back because it didnt work. I exchanged it for another one of the same kind. That one also didn't work. So I took it back and the manager was called to check it out. So he tried other torque wrenches to see if they would work. They didn't. He asked what torque setting he should set the wrench to. I told him to set it to... Read more

Was this review helpful? 0 0

  • Apr 17
  • Products
  • Lehigh Acres, Florida
  • Extended Service Protection Plan
  • 22
  • REVIEW RATING 4/5

I have been shopping Harbor Freight for 49 years...they just opened a new store in Sebring, FL, well what I mistake in management...Harry store manager is not only rude to customers, but treats employees terrible....embarrasses them in front of customers about some *** warrant they offer and membership....We are not *** Harry, it's just another way to get more money from the customer...READ... Read more

Was this review helpful? 0 0

The Harrisburg PA store is so fradulent with warranties. Offering warranties at discount and with.special coupons in order to sell the warranties but treat you like dirt if you dont cooperate. The managers are the worst. Add comment

  • Apr 09
  • Transportation and Delivery
  • Fresno, California
  • 12
  • REVIEW RATING 4/5

I called harbor freight on blackstone in Fresno 559-268-5157 7 times kept getting busy signal then finally I got trough explained what I needed got put on hold no one ever came back on phone after 15 minutes I hung up and called back someone picked up didn't bother to say anything just put me on hold I called back told the girl what happened again told her what I needed she put me on hold again... Read more

Was this review helpful? 0 0

  • Apr 09
  • Products
  • Westerly, Rhode Island
  • Air Compressor
  • 1
  • 1
  • 20
  • REVIEW RATING 4/5

HF did not inform me they took an item off my delivery; which I paid for. All came but the on sale air compressor; my order cost over $900. I was not given any notice and depended on this item to finish a job. I had to contact HF and tell them I was missing the AC. They told me it was discontinued??? *** I paid for it on line and they did not have the sense to even offer a good-as or better one.... Read more

Was this review helpful? 0 0

  • Mar 16
  • Transportation and Delivery
  • Online Order
  • 1
  • 1
  • 54
  • REVIEW RATING 4/5

After ordering a trailer on line and receiving 2 boxes . I started putting it together when I was informed that boxes are defective.All was missing bunch bolt&nuts, cotter pin, regular flat washer.etc.... I called 800 # talked to an agent he told me I make a list they will send them to me , I made a list called next day , they want me to take everything apart(few hours work) to send me... Read more

Was this review helpful? 1 0

  • Mar 07
  • Products
  • Apache Junction, Arizona
  • Exchange Policy
  • 46
  • REVIEW RATING 4/5

when I went to take back and item they wanted every bit of id when I told them I do not give out that info they would not take it back the sale people and the manger where very mean and said that is corp.rules and to bad if you don't like it they its the law and that is bull *** I will not buy from then again their customer service sucks and corp. will not do anything about this so like the item... Read more

Was this review helpful? 2 0

  • Feb 28
  • Products
  • Perris, California
  • Return Policy
  • 70
  • REVIEW RATING 4/5

I bought this hitch ball, but discovered it was the wrong shank size. Unfortunately I lost the receipt and when I took it back to Harbor Freight they would not accept the return, even though I wanted to make another purchase. The hitch was in the original packaging and in perfect condition. It was obvious I purchased it from them because it has Harbor Freight on the package. I realize it was... Read more

Was this review helpful? 1 0

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