2.2
  • Variety of Merchandise2 votes
  • Pricing1 votes
  • Website1 votes
  • Product5 votes
  • Arrogant employees4 votes
  • Management4 votes
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  • Apr 14, 2014
  • Products
  • Aluminum Air Tank
  • 6
  • 6
  • 618
  • REVIEW RATING 5/5

Purchased and aluminum air tank last winter to inflate lawn equipment tires in the spring. Tried to put air in it this weekend and found that the air manifold is defective, leaks and cant be repaired. Took it in for hopeful exchange but store manager was arrogant and cocky saying that exchanges have to be within 90 days. After explaining that I hadn't used it until just now, the manager said it... Read more

Was this review helpful? 5 6

  • 1 day ago
  • Transportation and Delivery
  • San Antonio, Texas
  • Electric Pole Saw
  • 6
  • REVIEW RATING 4/5

I bought an electric pole saw, and lost the tensioner pin for the chainj. was told that part is not carried by HF, however the person I spoke with led me to believe that all parts are not available. I will never deal with this company again. He informed me that there is a discclaimer, but it is only found inside the tool manuals after you make your purchase. So. essentially, there is no... Read more

Was this review helpful? 0 0

  • Feb 09
  • Transportation and Delivery
  • San Antonio, Texas
  • Electric Pole Saw
  • 18
  • REVIEW RATING 4/5

Initially, I was just trying to get a new chain for the saw. NOt only does harbor freight not carry the chain in their stores, but hey also do not carry itiin the parts warehouse. Secondly, the operations manual does not even list what chain is to be used. Then, after I finally got the chain sharpened, while cleaning the saw, I lost the chain tensioner pin, Again, they do not carry the part. ... Read more

Was this review helpful? 1 0

100% FULL

  • Feb 03
  • Equipment
  • Shelburne, Vermont
  • Car Canopy
  • 38
  • REVIEW RATING 5/5
Harbor Freight - portable car canopy item #60728
1 of 6

bought to cover my boat. First rain storm cover collopsed the little pegs pulled out of the ground. I reset the post and tied them to trees to hold the frame tight. The second rain came and the frame held up but I found a small rip in the material. The third rain storm came and the canopy colapsed. The rain accumulated on the material the frames bent some poles broke and folded. Then it snowed... Read more

Was this review helpful? 0 0

  • Jan 30
  • Products
  • Cornville, Arizona
  • Central Machinery
  • 40
  • REVIEW RATING 3/5

Purchased Chipper/Shredder Mod 95964 for $349. Two months out of warranty the steel drum holding the cutting blades cracked and could have created a very dangerous situation had I not been able to shut the machine down in time. Called Harbor Freight to order parts and was told the drum and blades are not available. I am stuck with a useless machine that I kept covered in my garage, it looks like... Read more

Was this review helpful? 0 0

  • Jan 07
  • Shipping
  • Columbia, Kentucky
  • Refund Policy
  • 57
  • REVIEW RATING 4/5

Twenty six, not 22 days have now passed with the PROMISED full refund from Harbor Freight Tools still NOT arriving! On 12/29/2014 I replied to Mr. Mich's message dated 12/03/2014: "Mr. Mich, "At least twenty-two (22), not 10-15 business days have lapsed with NO word / communication from Harbor Freight Tools and no check for $847.99!" On 12/03/2014: "We have already made the necessary changes to... Read more

Was this review helpful? 0 0

  • Dec 30, 2014
  • Employees and Ex-employees
  • Working Experience
  • 1
  • 1
  • 177
  • REVIEW RATING 5/5

I was an employee at harbor freight for only two weeks when I realized it was a joke. They told me they'd hire me on to the truck crew since that's where all my experience was. Well on my first day they told me I would be a cashier because "the pretty girls make more money up there." This is extremely sexist. Well now that I was a cashier I was also forced to sell these ridiculous service plans... Read more

Was this review helpful? 1 0

  • Dec 13, 2014
  • Transportation and Delivery
  • Privacy Policy
  • 1
  • 1
  • 84
  • REVIEW RATING 4/5

Don't think you will be able to make a purchase with out giving up your personal information. The manager communist Carol said she would not let me make a transaction if I don't give them my name or phone number. I could give them any name or phone number but that is not honest. She defiantly stated as hateful as she could be that she could not run a transaction with out it, which I know is a... Read more

Was this review helpful? 1 0

  • Dec 12, 2014
  • Equipment
  • Seneca, South Carolina
  • Chipper Shredder
  • 1
  • 1
  • 40
  • REVIEW RATING 4/5

I purchased the model 60599 chipper shredder. Works great but beware when you need to replace any parts. Even normal wear and tear parts like the mulching blades are impossible to get. They won't tell you what it's going to cost and what they want to do is take your name and number. They then send a request, apparently through snail mail, that you want these parts. Then 'if' the manufacturer... Read more

Was this review helpful? 0 0

  • Dec 09, 2014
  • Equipment
  • Crystal River, Florida
  • Thunderbolt Generator
  • 2
  • 2
  • 54
  • REVIEW RATING 4/5

Purchased a Thunderbolt Generator from the Ocala Florida store. It ran for 3 hours total time before taking a total dump. Store refused to replace it. No parts for this unit can be found. Contacted corporate and was offered a $30. store credit towards a new unit. Found several others online who had same problem. Harbor Freight has little or no customer service. I am out $500. dollars for a junk... Read more

Was this review helpful? 1 0

  • Dec 06, 2014
  • Transportation and Delivery
  • Indianola, Mississippi
  • Air Compressor
  • 1
  • 1
  • 88
  • REVIEW RATING 4/5

I purchased large 60 gal air compressor @ ridgeland, MS store. I traveled 100 miles to purchase. Store didn't have any rope or tie down material to secure purchase. The manager said I could purchase rope from the store. This is the worst customer service I have ever experienced after spending over $850.00. I have purchased a lot of merchandise from Harbor freight. I feel that my business... Read more

Was this review helpful? 1 2

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