Harbor Freight Complaints and Reviews

Had an experience with Harbor Freight?   Submit review ›
Harbor Freight
Main address: 3491 Mission Oaks Blvd. 93011-5034 Camarillo CA
1-800-444-3353, 1-888-866-5797, 1-800-905-5215, 1-805-445-4912, cs@harborfreight.com, tech@harborfreight.com
  • 145+7 mobile complaints
  • $26.8K claimed losses
  • $176 average
Had an experience with Harbor Freight?
Submit review › Submit review ›

Premium      

  • Apr 14
  • Products
  • Aluminum Air Tank
  • 2
  • 2
  • 157

Purchased and aluminum air tank last winter to inflate lawn equipment tires in the spring. Tried to put air in it this weekend and found that the air manifold is defective, leaks and cant be repaired. Took it in for hopeful exchange but store manager was arrogant and cocky saying that exchanges have to be within 90 days. After explaining that I hadn't used it until just now, the manager said it... Read more

Was this review helpful? 2 1

     

  • 18 hours ago
  • Shipping
  • Anaheim, California
  • Product Return
  • 7

I just tried to return a product intact with its original unopened package. Of course, I did not have the receipt and the manager would not accept the return initially. First off, it was a "Pittsburgh" product, only belonging to Harbor Freight. Second, my records are on their database. It show when I purchased it and for how much. The clerk, unknowingly, without the manager's knowledge... Read more

Was this review helpful? 0 0

     

  • Oct 16
  • Building Products
  • Drill Charger
  • 16

I purchased a drill-master 18 volt cordless 3/8" Drill & Flashlight Kit. Item #69652 Upon opening the box there wasn't and cord for the charger. I called the 800 number on the manual and waited about 25 minutes to speak to a rep. about my problem, only to be told that they don't have any cords. I was told to go to the store (27 miles away) to see if the manager would give me a cord from... Read more

Was this review helpful? 1 0

     

  • Oct 11
  • Building Products
  • South Salt Lake, Utah
  • Power Tools
  • 1
  • 1
  • 18

Every power tool I have purchased from Harbor Freight has failed with less than five to ten hours of use. A saber saw actually fell apart in my hands during use. It had less than one hour use time. Their cordless drills are junk. A chop saw with less than ten hours time went south and an inquiry to Harbor Freight went unanswered. It took a while to understand that they sell junk but no more.... Read more

Was this review helpful? 1 0

     

  • Oct 10
  • Equipment
  • Del City, Oklahoma
  • Defective Engine
  • 1
  • 1
  • 20

They sold me an engine about a week ago that had been returned by someone already, but was put back on the shelf. I bought it thinking it was a brand new engine. Inherently when I realized it was a bad engine (like the last person did) I tried to return it but the workers told me that It had already been returned and couldnt be returned again. Does this mean that I just got robbed of my... Read more

Was this review helpful? 0 0

     

  • Oct 07
  • Ex Employees
  • Pittsburgh, Pennsylvania
  • Employment Process
  • 32

First you should go into a interview with long sleeves to cover tats.remember first impressions. Then when your hired wear a long sleeve t-shirts under your company shirt. Establish your self as an asset to the store and the management team. Then reveal your tats slowly. With the amount of useless workers in every location they will bend the rules to keep you. I know this to be true because I... Read more

Was this review helpful? 0 0

     

  • Oct 07
  • Building Products
  • Peabody, Massachusetts
  • Store Working Hours
  • 1
  • 1
  • 31

I've spent allot of money there ! One Sunday went in at 5:45 I was told by 4 employees that they close at 6pm I told them I needed one thing I grabed what I needed while shopping I was told by 3 employees about closing WTF!!! As I was walking to get in line manager told to hurry up then said he had a life other than there ? I said well this is your job I've never been treated like that I'll never... Read more

Was this review helpful? 0 0

     

  • Oct 04
  • Transportation and Delivery
  • Defective Tool
  • 2
  • 2
  • 34

I was working for a shop we machines plastics and non-ferrous metals. I told my manager we might want to try high speed steel endmills because they are not as bad about breaking as solid carbide. He ordered some from harbor freight advertised as tool steel. I used a slightly lower chip load, rpm, and feed rate and being conservative I ramped it into the acrylic. The endmill wouldn't even cut... Read more

Was this review helpful? 0 0

     

  • Oct 04
  • Products
  • Aurora, Colorado
  • Water Pump
  • 1
  • 1
  • 21

I bought a water pump from them. And when i tried it it did not work at all it was a defective pump When I took it back they said because i opened the box it was subject to a restocking fee. the packaging was simple and it looked as good as new. So my advise is to lie to them and tell them you never opened it if it is defective and they will give you a full refund. I think you are justified in... Read more

Was this review helpful? 1 1

     

  • Sep 29
  • Shipping
  • Shop Crane Delivery
  • 20

I ordered a shop crane on August 28, 2014. Today it's Sept 29, 2014 and I still haven't received my other half of the package. Completely disappointed. I have been on the phone with these people every week trying to find out what's going on- they have already taken my money. And everyone I have spoken with seems to spuew bs out of their mouths. I am so fed up with this company, I will NEVER order... Read more

Was this review helpful? 0 0

     

  • Sep 22
  • Products
  • New Mexico, United States
  • Tools And Appliances
  • 72

I have used Chicago Electric products when I am in need of a quick replacement. I also understand the concept of low price =low quality and I cannot understand why so many people would complain that a tool broke or didn't last very long when they are purchasing it at 60-80% less than normal market value. Companies like Chicago Pneumatic (not to be confused with the knock off brand Chicago... Read more

Was this review helpful? 0 0
 
×
You are reading about Harbor Freight.
Filing a new complaint about
×