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  • Customers like
    • Variety of merchandise3
    • Pricing2
    • Quality2
  • Customers don't like
    • Arrogant employees5
    • No parts support5
    • Product5

Premium

  • Apr 14, 2014
  • Products
  • Aluminum Air Tank
  • 7
  • 7
  • 1068
  • REVIEW RATING 5/5

Purchased and aluminum air tank last winter to inflate lawn equipment tires in the spring. Tried to put air in it this weekend and found that the air manifold is defective, leaks and cant be repaired. Took it in for hopeful exchange but store manager was arrogant and cocky saying that exchanges have to be within 90 days. After explaining that I hadn't used it until just now, the manager said it... Read more

Was this review helpful? 7 8

  • 2 days ago
  • Transportation and Delivery
  • New York, New York
  • Car Ramps
  • 4
  • REVIEW RATING 4/5

Harbor Freight sells cheap garbage IMHO. Correction: In my experience. For example, I bought plastic car ramps there. Used them about two or three times and the weight bearing side buckled. Luckily I was not injured while under the car. The car is a mid size 4 cylinder model....hardly excessive weight for their weight rating. The store refers you to corporate to spin your wheels, instead of... Read more

Was this review helpful? 0 0

  • Aug 23
  • Transportation and Delivery
  • Moraga, California
  • Chicago Electric Grinder
  • 8
  • REVIEW RATING 4/5

Over the past several months since their opening I have shopped at the Hayward store many times in my work as a professional property restoration company owner. I have been involved in this type of work for nearly sixty years. That store and its general manager, Celina Jiminez, are the absolute best I have ever experienced. Ms. Jiminez has always been courteous and diligent in treating me as... Read more

Was this review helpful? 0 0

  • Aug 08
  • Products
  • Gardners, Pennsylvania
  • Tool Organizer
  • 10
  • REVIEW RATING 3/5

I purchased a tool organizer in June, and it arrived in two boxes. One of the boxes was damaged, and pieces of the organozer had fallen out. Rather tha send me replacement pieces, customer services had me ship back both boxes using labels sent through the internet. I was told that a replacement set would be sent to me. On August 8th, I called to check the status as nothing had been received,... Read more

Was this review helpful? 0 0

  • Aug 07
  • Transportation and Delivery
  • Gaston, South Carolina
  • Harbor Freight Staff
  • 13
  • REVIEW RATING 4/5

I have continued to shop at this harbor freight for two years despite the attitude and poor skills of the staff, because it is close to my home and sells Chinese made, disposable tools and supplies at ridiculously low sale prices. Yesterday was the last straw. I will not be back. Shame on me. I handed a major retailer a hundred dollar bill for a five dollar transaction, in the middle of the day.... Read more

Was this review helpful? 0 0

  • Jul 23
  • Products
  • Oklahoma City, Oklahoma
  • Central Pneumatic Benchtop Blast Cabinet
  • 23
  • REVIEW RATING 4/5

I have a table top blast cabinet that I have used for almost a year. I have had to modify it a few times to make it work for me. I put a light in it, and re made some clear coverings for the glass. But when i wore out the ceramic nozzles for the gun, Iran into a issue. Nobody has any parts. The parts dept. people tell me that the part # 62283 nozzles will work. They will not even come close to... Read more

Was this review helpful? 0 0

  • Jul 21
  • Building Products
  • Pleasant Hills, Pennsylvania
  • 18 Volt Cordless Drill Driver
  • 1
  • 1
  • 16
  • REVIEW RATING 4/5

I purchased 2 18 volt ni-cad drill drivers about 3 months ago.The batteries will not hold a charge.I returned them to store and asked for 2 replacement batteries and was told i had to buy them because I didn't have a receipt.I'm pissed off now.I told the manager to shove them and walked out of the store in Pleasant Hills Pa.I will never go to another harbor freight store,ever.They are not going... Read more

Was this review helpful? 0 0

  • Jul 05
  • Building Products
  • Gainesville, Florida
  • Harbor Freight Cable Cutters
  • 37
  • REVIEW RATING 4/5

I live in Gainesville FL. Today , July 5th, I tried to obtain a credit or exchange for two INEXPENSIVE ARTICLES, which were defective. . THE store Manager indicated their policies have changed . Their "NO HASSLE" policy does not exist anymore. Hand tools now do not have a "lifetime warranty". I have been a regular customer at this store , have spent a ton of money on ... Read more

Was this review helpful? 1 1

  • Jul 05
  • Products
  • Commercial Township, New Jersey
  • Crown Stapler
  • 22
  • REVIEW RATING 3/5

I bought a crown stapler from harbor freight. It worked for about 3 staples. Then just wouldn't work. I went back to the store in Vineland nj. Was treated very ignorantly by a cashier then the same treatment from the "manager ". The stapler I want to do a even exchange for was still in box with everything it came with. Not a scuff or scratch on it. But was told no to... Read more

Was this review helpful? 0 0

Bought an extended warranty for a compressor. Paid 320.00 plus tax. I am waiting 2 weeks for repair. I keep calling every day but I am getting the same answer "we have 30 days to send service" Add comment

  • Jun 30
  • Building Products
  • Greenfield Park, New York
  • Central Machinery 8 In 5 Speed Bench Drill Press
  • 24
  • REVIEW RATING 4/5

I purchased an 8 inch drill press and the depth screw broke. I tried to contact Harbor Freight by phone and no matter what time of the day I called the machine said there's at least 15 people ahead of me. After waiting on hold over an hour I gave up on ever getting thru. I then emailed them and was told they don't have parts. I then asked for the dimensions of the depth screw so that I could... Read more

Was this review helpful? 2 0
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