2.2
  • Variety of Merchandise1 votes
  • Website1 votes
  • quantity1 votes
  • Management3 votes
  • Products2 votes
  • Hateful employee1 votes
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Premium

  • Apr 14
  • Products
  • Aluminum Air Tank
  • 5
  • 5
  • 412
  • REVIEW RATING 5/5

Purchased and aluminum air tank last winter to inflate lawn equipment tires in the spring. Tried to put air in it this weekend and found that the air manifold is defective, leaks and cant be repaired. Took it in for hopeful exchange but store manager was arrogant and cocky saying that exchanges have to be within 90 days. After explaining that I hadn't used it until just now, the manager said it... Read more

Was this review helpful? 4 5

  • Dec 13
  • Transportation and Delivery
  • Privacy Policy
  • 1
  • 1
  • 11
  • REVIEW RATING 4/5

Don't think you will be able to make a purchase with out giving up your personal information. The manager communist Carol said she would not let me make a transaction if I don't give them my name or phone number. I could give them any name or phone number but that is not honest. She defiantly stated as hateful as she could be that she could not run a transaction with out it, which I know is a... Read more

Was this review helpful? 1 0

  • Dec 12
  • Equipment
  • Seneca, South Carolina
  • Chipper Shredder
  • 5
  • REVIEW RATING 4/5

I purchased the model 60599 chipper shredder. Works great but beware when you need to replace any parts. Even normal wear and tear parts like the mulching blades are impossible to get. They won't tell you what it's going to cost and what they want to do is take your name and number. They then send a request, apparently through snail mail, that you want these parts. Then 'if' the manufacturer... Read more

Was this review helpful? 0 0

  • Dec 09
  • Equipment
  • Crystal River, Florida
  • Thunderbolt Generator
  • 12
  • REVIEW RATING 4/5

Purchased a Thunderbolt Generator from the Ocala Florida store. It ran for 3 hours total time before taking a total dump. Store refused to replace it. No parts for this unit can be found. Contacted corporate and was offered a $30. store credit towards a new unit. Found several others online who had same problem. Harbor Freight has little or no customer service. I am out $500. dollars for a junk... Read more

Was this review helpful? 0 0

  • Dec 06
  • Transportation and Delivery
  • Indianola, Mississippi
  • Air Compressor
  • 25
  • REVIEW RATING 4/5

I purchased large 60 gal air compressor @ ridgeland, MS store. I traveled 100 miles to purchase. Store didn't have any rope or tie down material to secure purchase. The manager said I could purchase rope from the store. This is the worst customer service I have ever experienced after spending over $850.00. I have purchased a lot of merchandise from Harbor freight. I feel that my business... Read more

Was this review helpful? 0 1

Bought a generator took it home fresh gas oil etc etc would not start took it back next day they whacked me 92.00!! Im in the process of trying to get my money back ill never step foot in one of there stores again try calling cust service u get what u pay for!!!!!!!! Add comment

Resolved

  • Dec 02
  • Products
  • Richmond, Virginia
  • Management
  • 21
  • REVIEW RATING 5/5

The assistant manager Jason Bass manager brings his dog in after work hours, while his dog tries to *** everyone, the store manager Vince does nothing but sit at his desk and knows nothing about the products much less where they are located in the store. Vince does not schedule his team properly. Treats his team like ***. All he does is sit at his desk and constantly reschedules his part time... Read more

Was this review helpful? 1 0

On nov 26 I visited harbor freight new store in casa grande az and the man that checked me out was drunk . I do not mean drinking I mean drunk an I do not believe that the other employes could not have known . Add comment

  • Nov 17
  • Transportation and Delivery
  • Bellevue, Nebraska
  • Wheel Dolly
  • 13
  • REVIEW RATING 4/5

Purchased this item as an edition to a set bought unpacked for use on 11/09 and found that the hardware package was missing and found that I can't get the right bolt length at my Ace Store, packed with the Dolly's (2) was 4bx of casters 2 each box can you send me the proper bolt set as the ones I used have to be reversed and could damage a tire I assume it came with a hardware set as the original... Read more

Was this review helpful? 0 0

  • Nov 14
  • Shipping
  • Gretna, Nebraska
  • Wheel Dolly
  • 12
  • REVIEW RATING 4/5

Purchased 201-325 2 pc Wheel Dolly several years ago unpacked it this past Monday included in the carton was 2 dolly platforms and 4 bx of 2 ea casters no bolt package is there a way to get the hardware?? It evidently was omitted as box was intact when opened contents removed and checked by 3 people no hardware Tried locally to get bolts and the shortest was 1" if you install those as recommended... Read more

Was this review helpful? 0 1

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