2.1
  • Variety of merchandise2 votes
  • Free stuff1 votes
  • Pricing1 votes
  • Product5 votes
  • Arrogant employees5 votes
  • Management4 votes
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  • Apr 14, 2014
  • Products
  • Aluminum Air Tank
  • 6
  • 6
  • 715
  • REVIEW RATING 5/5

Purchased and aluminum air tank last winter to inflate lawn equipment tires in the spring. Tried to put air in it this weekend and found that the air manifold is defective, leaks and cant be repaired. Took it in for hopeful exchange but store manager was arrogant and cocky saying that exchanges have to be within 90 days. After explaining that I hadn't used it until just now, the manager said it... Read more

Was this review helpful? 6 6

  • Mar 16
  • Transportation and Delivery
  • Online Order
  • 1
  • 1
  • 22
  • REVIEW RATING 4/5

After ordering a trailer on line and receiving 2 boxes . I started putting it together when I was informed that boxes are defective.All was missing bunch bolt&nuts, cotter pin, regular flat washer.etc.... I called 800 # talked to an agent he told me I make a list they will send them to me , I made a list called next day , they want me to take everything apart(few hours work) to send me... Read more

Was this review helpful? 1 0

  • Mar 07
  • Products
  • Apache Junction, Arizona
  • Exchange Policy
  • 21
  • REVIEW RATING 4/5

when I went to take back and item they wanted every bit of id when I told them I do not give out that info they would not take it back the sale people and the manger where very mean and said that is corp.rules and to bad if you don't like it they its the law and that is bull *** I will not buy from then again their customer service sucks and corp. will not do anything about this so like the item... Read more

Was this review helpful? 1 0

  • Feb 28
  • Products
  • Perris, California
  • Return Policy
  • 44
  • REVIEW RATING 4/5

I bought this hitch ball, but discovered it was the wrong shank size. Unfortunately I lost the receipt and when I took it back to Harbor Freight they would not accept the return, even though I wanted to make another purchase. The hitch was in the original packaging and in perfect condition. It was obvious I purchased it from them because it has Harbor Freight on the package. I realize it was... Read more

Was this review helpful? 1 0

  • Feb 26
  • Transportation and Delivery
  • San Antonio, Texas
  • Electric Pole Saw
  • 32
  • REVIEW RATING 4/5

I bought an electric pole saw, and lost the tensioner pin for the chainj. was told that part is not carried by HF, however the person I spoke with led me to believe that all parts are not available. I will never deal with this company again. He informed me that there is a discclaimer, but it is only found inside the tool manuals after you make your purchase. So. essentially, there is no... Read more

Was this review helpful? 1 0

  • Feb 09
  • Transportation and Delivery
  • San Antonio, Texas
  • Electric Pole Saw
  • 41
  • REVIEW RATING 4/5

Initially, I was just trying to get a new chain for the saw. NOt only does harbor freight not carry the chain in their stores, but hey also do not carry itiin the parts warehouse. Secondly, the operations manual does not even list what chain is to be used. Then, after I finally got the chain sharpened, while cleaning the saw, I lost the chain tensioner pin, Again, they do not carry the part. ... Read more

Was this review helpful? 1 0

100% FULL

  • Feb 03
  • Equipment
  • Shelburne, Vermont
  • Car Canopy
  • 58
  • REVIEW RATING 5/5
Harbor Freight - portable car canopy item #60728
1 of 6

bought to cover my boat. First rain storm cover collopsed the little pegs pulled out of the ground. I reset the post and tied them to trees to hold the frame tight. The second rain came and the frame held up but I found a small rip in the material. The third rain storm came and the canopy colapsed. The rain accumulated on the material the frames bent some poles broke and folded. Then it snowed... Read more

Was this review helpful? 0 0

  • Jan 30
  • Products
  • Cornville, Arizona
  • Central Machinery
  • 55
  • REVIEW RATING 3/5

Purchased Chipper/Shredder Mod 95964 for $349. Two months out of warranty the steel drum holding the cutting blades cracked and could have created a very dangerous situation had I not been able to shut the machine down in time. Called Harbor Freight to order parts and was told the drum and blades are not available. I am stuck with a useless machine that I kept covered in my garage, it looks like... Read more

Was this review helpful? 0 0

  • Jan 07
  • Shipping
  • Columbia, Kentucky
  • Refund Policy
  • 79
  • REVIEW RATING 4/5

Twenty six, not 22 days have now passed with the PROMISED full refund from Harbor Freight Tools still NOT arriving! On 12/29/2014 I replied to Mr. Mich's message dated 12/03/2014: "Mr. Mich, "At least twenty-two (22), not 10-15 business days have lapsed with NO word / communication from Harbor Freight Tools and no check for $847.99!" On 12/03/2014: "We have already made the necessary changes to... Read more

Was this review helpful? 0 0

  • Dec 30, 2014
  • Employees and Ex-employees
  • Working Experience
  • 2
  • 2
  • 242
  • REVIEW RATING 5/5

I was an employee at harbor freight for only two weeks when I realized it was a joke. They told me they'd hire me on to the truck crew since that's where all my experience was. Well on my first day they told me I would be a cashier because "the pretty girls make more money up there." This is extremely sexist. Well now that I was a cashier I was also forced to sell these ridiculous service plans... Read more

Was this review helpful? 2 0

  • Dec 13, 2014
  • Transportation and Delivery
  • Privacy Policy
  • 1
  • 1
  • 110
  • REVIEW RATING 4/5

Don't think you will be able to make a purchase with out giving up your personal information. The manager communist Carol said she would not let me make a transaction if I don't give them my name or phone number. I could give them any name or phone number but that is not honest. She defiantly stated as hateful as she could be that she could not run a transaction with out it, which I know is a... Read more

Was this review helpful? 1 0

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