Harbor Freight Complaints and Reviews

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Harbor Freight
Main address: 3491 Mission Oaks Blvd. 93011-5034 Camarillo CA
1-800-444-3353, 1-888-866-5797, 1-800-905-5215, 1-805-445-4912, cs@harborfreight.com, tech@harborfreight.com
  • 148+7 mobile complaints
  • $26.8K claimed losses
  • $173 average
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Premium      

  • Apr 14
  • Products
  • Aluminum Air Tank
  • 3
  • 3
  • 195

Purchased and aluminum air tank last winter to inflate lawn equipment tires in the spring. Tried to put air in it this weekend and found that the air manifold is defective, leaks and cant be repaired. Took it in for hopeful exchange but store manager was arrogant and cocky saying that exchanges have to be within 90 days. After explaining that I hadn't used it until just now, the manager said it... Read more

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  • 1 day ago
  • Advertisements and Cons
  • Burlington, Vermont
  • Items Tracking
  • 8

Ordered items on October 20th. It took them two days to even get it to fed Ex. Then I waited 6 more days with no info other than a delivery date from Fed Ex. The 9th day I checked tracking again, and it did finally show some updated tracking of the items. It showed that Fed Ex had given information to the USPS. I guess the post office will get it the rest of the way. Did I mention my delivery... Read more

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  • 2 days ago
  • Shopping
  • Merchandise
  • 7

I take advantage of the coupons for free merchandise and this one clerk at the Asheville, NC store asks me how much of this and that do I have now? Just me and no other customer does he go out and watch what kind of car that I drive and states that I can only come in and get FREE merchandise only once a day. I have an identical twin brother who is one minute younger than me and also goes in for... Read more

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  • 2 days ago
  • Building Products
  • Bellevue, Washington
  • Trimmer
  • 8

WENT TO HARBOR FREIGHT GREENVILLE WAS MET BY A SURLY CASH REGISTER PERSON, I WANT TO RETURN MY UNUSED TRIMMER, SHE REFUSED, NO RECEIPT, AS A LONG TIME, LOOOONG TIME USER OF HARBOR FREIGHT I WAS STUNNED,,, SO I CALLED THE MANAGER, THEY RELY HEAVY ON WALKIE, HIDDEN COMMUNICATION, GET HIM DOWN HERE,,,HE REFUSED REFUND, BUT OFFERED TO EXCHANGE THIS UNUSED UNOPENED, STILL... Read more

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  • Oct 20
  • Shipping
  • Anaheim, California
  • Product Return
  • 1
  • 1
  • 31

I just tried to return a product intact with its original unopened package. Of course, I did not have the receipt and the manager would not accept the return initially. First off, it was a "Pittsburgh" product, only belonging to Harbor Freight. Second, my records are on their database. It show when I purchased it and for how much. The clerk, unknowingly, without the manager's knowledge... Read more

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  • Oct 16
  • Building Products
  • Drill Charger
  • 23

I purchased a drill-master 18 volt cordless 3/8" Drill & Flashlight Kit. Item #69652 Upon opening the box there wasn't and cord for the charger. I called the 800 number on the manual and waited about 25 minutes to speak to a rep. about my problem, only to be told that they don't have any cords. I was told to go to the store (27 miles away) to see if the manager would give me a cord from... Read more

Was this review helpful? 1 0

     

  • Oct 11
  • Building Products
  • South Salt Lake, Utah
  • Power Tools
  • 1
  • 1
  • 28

Every power tool I have purchased from Harbor Freight has failed with less than five to ten hours of use. A saber saw actually fell apart in my hands during use. It had less than one hour use time. Their cordless drills are junk. A chop saw with less than ten hours time went south and an inquiry to Harbor Freight went unanswered. It took a while to understand that they sell junk but no more.... Read more

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  • Oct 10
  • Equipment
  • Del City, Oklahoma
  • Defective Engine
  • 1
  • 1
  • 28

They sold me an engine about a week ago that had been returned by someone already, but was put back on the shelf. I bought it thinking it was a brand new engine. Inherently when I realized it was a bad engine (like the last person did) I tried to return it but the workers told me that It had already been returned and couldnt be returned again. Does this mean that I just got robbed of my... Read more

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  • Oct 07
  • Ex Employees
  • Pittsburgh, Pennsylvania
  • Employment Process
  • 40

First you should go into a interview with long sleeves to cover tats.remember first impressions. Then when your hired wear a long sleeve t-shirts under your company shirt. Establish your self as an asset to the store and the management team. Then reveal your tats slowly. With the amount of useless workers in every location they will bend the rules to keep you. I know this to be true because I... Read more

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  • Oct 07
  • Building Products
  • Peabody, Massachusetts
  • Store Working Hours
  • 1
  • 1
  • 35

I've spent allot of money there ! One Sunday went in at 5:45 I was told by 4 employees that they close at 6pm I told them I needed one thing I grabed what I needed while shopping I was told by 3 employees about closing WTF!!! As I was walking to get in line manager told to hurry up then said he had a life other than there ? I said well this is your job I've never been treated like that I'll never... Read more

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  • Oct 04
  • Transportation and Delivery
  • Defective Tool
  • 2
  • 2
  • 38

I was working for a shop we machines plastics and non-ferrous metals. I told my manager we might want to try high speed steel endmills because they are not as bad about breaking as solid carbide. He ordered some from harbor freight advertised as tool steel. I used a slightly lower chip load, rpm, and feed rate and being conservative I ramped it into the acrylic. The endmill wouldn't even cut... Read more

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