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2.3 Based on 57 reviews
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  • Customers like
    • Variety of merchandise 3
    • Pricing 3
    • Quality 2
  • Customers don't like
    • No parts support 6
    • Arrogant employees 5
    • Product 5

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Purchased and aluminum air tank last winter to inflate lawn equipment tires in the spring. Tried to put air in it this weekend and found that the air manifold is defective, leaks and cant be repaired. Took it in for hopeful exchange but store manager was arrogant and cocky saying that exchanges have to be within 90 days. After explaining that I hadn't used it until just now, the manager said it was my fault that I didn't purchase the extended... Read more

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Had a complaint at the Harbor Freight store located at 3943 7th Street Road in Louisville West Kentucky phone number 502-449-1853 was in there doing a purchase had a question with an employee he got into an argument match the manager was sitting there doing nothing but listening to what the employee had to say I ran a business for 38 years I would never let my employer argue with a customer the manager sits there and looks on and says absolutely... Read more

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Arrogant employes terrible client service Add comment

I had one order in many that took weeks to get infact i forgot about it because i didnt have order number no email . So now im on line to find out when my recent order will get here.maybe my 59th or 60th b.day. Add comment

why am I doing this again-I wrote a review where did it go? Went there to buy solar lights when paying cashier(man) asked if get flier told him yes asked name told me nothing in system he asked address told him forget it-then he told me coupon expired in a rude manner- so I said forget it and walked out-- prior I had purchased a pitsburgh tire inflator it worked once-took back and got another-this one worked 3 times as over time to return... Read more

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When you have an inside Track Club number why do you need a username and password to look at the *** sales Read more

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Shopping at the Fayetteville Ga location today. Had the unfortunate pleasure of having Cashier Jasmine. She was on a phone call when I was receiving service from her. She ignored my question kept on with her call. This irritated me. She counted my money and was very unhonest & kept the extra $50 for herself. I requested that the manager count her register. I have no way of knowing if that happened. She could have put it in her pocket. It wasn't... Read more

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I recently visited Harbor Freight, located at 3010 Pelham Pkwy in Pelham AL. I do not believe I've been so insulted in my entire life by a cashier, as I did this Saturday prior (4/23/2016). To make matters worse, it happened in front of my two kids. I have a hamsa on my lanyard. For those who do not know what this is, refer to www.jewishgiftplace.com/hamsa-hand-symbology.html for a good overview. Or simply google. The cashier whom I checked... Read more

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FREE TOOL RENTAL STORE. IF YOU BUY SOMETHING THAT ULTIMATELY BREAKS, THEN LOSE THE RECEIPT OR WAIT UNTIL AFTER 90 DAYS TO RETURN IT, BUY IT AGAIN, THEN RETURN THE BROKEN SOMETHING. DUH. I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT, I LOVE IT Read more

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No support from this company, they only want to sell poor quality products, collect your money and hope you go away. Called their support phone, no help there, no parts for this auger drill thank-you have a nice day. How does this company stay in business? I guess when you buy cheap products expect no help, you are on your own, buyer beware. After a long involved process, I found a company that makes parts for these drills, and even then I... Read more

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Recently, it seems that harbor Freight has virtually abandoned supplying spare parts for most of what they sell. Today I was needing a new gas tank for my auger and found that they could not supply this part. When you spend over $200 for a tool you expect to be able to service it. Never mind the fact that this auger had only been used one time and the tank being of questionable quality split on the bottom. I have purchased so many tools from... Read more

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