2.1
  • Variety of merchandise2 votes
  • Quality1 votes
  • Free stuff1 votes
  • Arrogant employees5 votes
  • Product5 votes
  • Management4 votes
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  • Apr 14, 2014
  • Products
  • Aluminum Air Tank
  • 6
  • 6
  • 775
  • REVIEW RATING 5/5

Purchased and aluminum air tank last winter to inflate lawn equipment tires in the spring. Tried to put air in it this weekend and found that the air manifold is defective, leaks and cant be repaired. Took it in for hopeful exchange but store manager was arrogant and cocky saying that exchanges have to be within 90 days. After explaining that I hadn't used it until just now, the manager said it... Read more

Was this review helpful? 6 6

  • Apr 17
  • Products
  • Lehigh Acres, Florida
  • Extended Service Protection Plan
  • 2
  • REVIEW RATING 4/5

I have been shopping Harbor Freight for 49 years...they just opened a new store in Sebring, FL, well what I mistake in management...Harry store manager is not only rude to customers, but treats employees terrible....embarrasses them in front of customers about some *** warrant they offer and membership....We are not *** Harry, it's just another way to get more money from the customer...READ... Read more

Was this review helpful? 0 0

The Harrisburg PA store is so fradulent with warranties. Offering warranties at discount and with.special coupons in order to sell the warranties but treat you like dirt if you dont cooperate. The managers are the worst. Add comment

  • Apr 09
  • Transportation and Delivery
  • Fresno, California
  • 5
  • REVIEW RATING 4/5

I called harbor freight on blackstone in Fresno 559-268-5157 7 times kept getting busy signal then finally I got trough explained what I needed got put on hold no one ever came back on phone after 15 minutes I hung up and called back someone picked up didn't bother to say anything just put me on hold I called back told the girl what happened again told her what I needed she put me on hold again... Read more

Was this review helpful? 0 0

  • Apr 09
  • Products
  • Westerly, Rhode Island
  • Air Compressor
  • 11
  • REVIEW RATING 4/5

HF did not inform me they took an item off my delivery; which I paid for. All came but the on sale air compressor; my order cost over $900. I was not given any notice and depended on this item to finish a job. I had to contact HF and tell them I was missing the AC. They told me it was discontinued??? *** I paid for it on line and they did not have the sense to even offer a good-as or better one.... Read more

Was this review helpful? 0 0

  • Mar 16
  • Transportation and Delivery
  • Online Order
  • 1
  • 1
  • 41
  • REVIEW RATING 4/5

After ordering a trailer on line and receiving 2 boxes . I started putting it together when I was informed that boxes are defective.All was missing bunch bolt&nuts, cotter pin, regular flat washer.etc.... I called 800 # talked to an agent he told me I make a list they will send them to me , I made a list called next day , they want me to take everything apart(few hours work) to send me... Read more

Was this review helpful? 1 0

  • Mar 07
  • Products
  • Apache Junction, Arizona
  • Exchange Policy
  • 39
  • REVIEW RATING 4/5

when I went to take back and item they wanted every bit of id when I told them I do not give out that info they would not take it back the sale people and the manger where very mean and said that is corp.rules and to bad if you don't like it they its the law and that is bull *** I will not buy from then again their customer service sucks and corp. will not do anything about this so like the item... Read more

Was this review helpful? 1 0

  • Feb 28
  • Products
  • Perris, California
  • Return Policy
  • 58
  • REVIEW RATING 4/5

I bought this hitch ball, but discovered it was the wrong shank size. Unfortunately I lost the receipt and when I took it back to Harbor Freight they would not accept the return, even though I wanted to make another purchase. The hitch was in the original packaging and in perfect condition. It was obvious I purchased it from them because it has Harbor Freight on the package. I realize it was... Read more

Was this review helpful? 1 0

  • Feb 26
  • Transportation and Delivery
  • San Antonio, Texas
  • Electric Pole Saw
  • 46
  • REVIEW RATING 4/5

I bought an electric pole saw, and lost the tensioner pin for the chainj. was told that part is not carried by HF, however the person I spoke with led me to believe that all parts are not available. I will never deal with this company again. He informed me that there is a discclaimer, but it is only found inside the tool manuals after you make your purchase. So. essentially, there is no... Read more

Was this review helpful? 1 0

  • Feb 09
  • Transportation and Delivery
  • San Antonio, Texas
  • Electric Pole Saw
  • 55
  • REVIEW RATING 4/5

Initially, I was just trying to get a new chain for the saw. NOt only does harbor freight not carry the chain in their stores, but hey also do not carry itiin the parts warehouse. Secondly, the operations manual does not even list what chain is to be used. Then, after I finally got the chain sharpened, while cleaning the saw, I lost the chain tensioner pin, Again, they do not carry the part. ... Read more

Was this review helpful? 1 1

100% FULL

  • Feb 03
  • Equipment
  • Shelburne, Vermont
  • Car Canopy
  • 75
  • REVIEW RATING 5/5
Harbor Freight - portable car canopy item #60728
1 of 6

bought to cover my boat. First rain storm cover collopsed the little pegs pulled out of the ground. I reset the post and tied them to trees to hold the frame tight. The second rain came and the frame held up but I found a small rip in the material. The third rain storm came and the canopy colapsed. The rain accumulated on the material the frames bent some poles broke and folded. Then it snowed... Read more

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