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Harbor Freight

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Harbor Freight was established by Alan Smidt in 1968 and became a leading American private company offering high quality tools at affordable prices. The products sold by the company include power tools, generators, air tools, hand tools and other specialty and multifunction tools. Harbor Freight carries products for automotive, avionics and household needs, including such renowned brands as Chicago Electric, Central Machinery, Central Hydraulics, Central Pneumatic, Drill Master and US General etc. Harbor Freight tools are available via the company’s online resource, more than 300 retail locations and mail order catalog. Orders placed online take 48 hours to arrive. All products are brand name, brand new and factory sealed. The company provides all parts with a 30 day money back or product exchange guarantee. Please try to contact Harbor Freight Customer Service directly prior to posting any complaints on this site.

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Harbor Freight Reviews

Anonymous
Harbor Freight
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

The whole store is is made up of products from China. Every package I looked at the label read China or Taiwan. Some of the items were misleading by the name on the front making yo...

#311990
Apr 13, 2012
136

Anonymous
Harbor Freight not Wart new tool
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

I bought a hand operated air sheers, the tool works but will not shut off. i took it back to the store and the lady i bought it from last week and she said even though it said 1 ye...

#299573
Feb 23, 2012
245

Anonymous
Harbor Freight - CLERK TRIES TO RING UP ITEMS WITHOUT COUPOUNS
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

HARBOUR FREIGHT NEEDS THERE OWN LAND FILL FOR ALL THE SALE PAPERS THEY PUT IN MY PAPER ETC. WHEN YOU GET TO THE STORE THE CLERK RINGS UP MOST OF MY STUFF (WHICH TAKES ABOUT 10 MIN....

#291451
Jan 24, 2012
337

Jmpgfoto
Harbor Freight GOING OUT OF BUSINESS!
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

Harbor Freight has always had very poor customer service especially if you try to contact them at their Camarillo, California headquarter about problems with Internet orders and no...

#288998
Jan 14, 2012
559

L.mullins
Harbor Freight - Kent,wa REPULSIVE EMPLOYEE BEHAVIOR
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

So I was standing in line a few weeks ago to purchase a few small items, waited about 10 minutes but this was understandable given that it was a busy time of the day. I finally got...

#287003
Jan 06, 2012
485

MUSICMAN...
Harbor Freight Store Wilmington, NC
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

Don't waste your time trying to redeem a free item coupon. It doesn't matter which free item coupon you have, they are out of that item! Tried to get a free flashlight for ...

#277564
Nov 27, 2011
471

Anonymous
Harbor Freight - Didn't have sale items
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

I'm mad about Harbor Freight advetising items and then not having them when I make a special trip to buy them and then not giving a raincheck either so the end result is a lot ...

#271605
Oct 30, 2011
436

Anonymous
Harbor Freight - No exchange on "Lifetime" warranty tool.
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

Tried to exchange a box frame level with bad vials. Did this once before and this level was not used since. Needed it last w/e and it was faulty. Store says need my receipt and nee...

#266113
Oct 05, 2011
508

Anonymous
Harbor Freight - Screwed me over on free coupon!!!!!!
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

10/3/11, 10am-Customer Ticket #785080 Went to local harbor freight us rt 60 at 4th st., Ceredo, W.Va. to purchase spare 30" X 1" sanding belts for my harbor freight sander, very us...

#265779
Oct 03, 2011
690

Anonymous
Harbor Freight STORE PUEBLO COLORADO
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

Don't buy form harbor freight Pueblo Colorado. This store has Mgt. that will try to rip you off the mrg. names areJohn or Tim.Don't call back and have be...

#254084
Aug 08, 2011
609

Ericfap
Harbor Freight - Poor customer service from "Customer Service"
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

According to the description, this creeper is rated for 300 pounds. I weigh 287 so I bought this one instead of the lower rated steel creeper. The first time I used it I wasn't...

#253257
Aug 04, 2011
556

Annmarie...
Harbor Freight - Rude employee
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

An employee in the erie store i think her name is elaine was very rude to me over a sale item i was trying to find in the store. she said they were out of the item when i asked if...

#242963
Jun 12, 2011
636

Yourstep...
Harbor Freight - Personal Sound Amplifier #66863
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

I bought this at Reno, NV store and took it home for my mother. It doesn't work. Even more, it makes horrible sound like the one they use in torturing humans at some prisons so...

#242277
Jun 09, 2011
568

Anonymous
Harbor Freight - Pissed off employee
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

.i work for hf and i just moved to portland and most of the custumers say harbor freight sucks cause we will not do returns with out receite there is a lot of disonest people here ...

#240216
May 29, 2011
877

Anonymous
Harbor Freight 's phony "free item coupons" are a con job.
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

Harbor Freight tool stores mail out & include coupons for various small items like flashlights almost weekly in verious publications. The problem is they are always out of the ite...

#215022
Jan 06, 2011
1231

Billkahle
Harbor Freight
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

Harbor Freight sets new record for poor customer service. Yesterday I tried to return two items. Had a receipt for one of the items. The first item #94513, a Ball Foot ...

#212866
Dec 23, 2010
870

Anonymous
Harbor Freight - Tons of junk mail catalogs
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

Order something from Harbor Freight Tools and you'll start getting their redundant catalogs once a week. HFT is not a green company, there's no reason for such heavy catalo...

#136303
Sep 21, 2008
616

Anonymous
Harbor Freight , poor service, low quality
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

Harbor Freight's store in Salinas puts their ads at front of store but the cashier rings the regular prices. If you notice, the manager is called who then rudely says the ad st...

#130896
Aug 09, 2008
1204

Anonymous
Harbor Freight poor service
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

Recently purchased two items - not yet delivered - tries to contact Harbor Freoght - no response - finally got to customer service = told it takes two weeks to ship to east coast -...

#121490
May 19, 2008
2236

Anonymous
Harbor Freight can't deliver, fails at customer service
5.0 3491 Mission Oaks Blvd. CamarilloCA 93011-5034 1-800-444-3353, 1-888-866-5797 http://www.harborfreight.com/contact-customer-service

Ordered 14 items 1/6/08, including 2 circular saw blades. Received order 1/13/08 w/ 2 saw blades missing. two emails later... Customer service entered order...

#114243
Feb 28, 2008
1043
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